Automated verification checks:
For all UK players, upon registration, we will attempt to electronically verify your details via our automated software. If your account passes these checks then we will not require any further information from you at that time.
However, should your account fail this process then we'd just require some further documentation to get you up and running. If this is the case then you will be notified with a real-time 'pop-up' on the website, and an email with further info will be sent to your registered email address.
Should you require any further assistance then please contact us via either of the below methods:
Live Chat: click on the 'live chat' button located in the bottom-right corner of this window*
Email: submit a request here
(*if the live chat button is not displaying in the bottom-right corner of this window then please click here)