If you encounter any technical issues on our Casino or Live Casino games, we would advise that you do the following:
- Make sure that you have the latest version of your browser/app downloaded
- Check your internet connection and make sure it is stable and secure
- Delete the cache and cookies on your browser (if you are playing on browser)
- Re-install the app if you have continued problems (if you are playing on app)
Should you require any further assistance then please contact us via either of the below methods:
Live Chat: click on the 'live chat' button located in the bottom-right corner of this window*
Email: submit a request here
(*if the live chat button is not displaying in the bottom-right corner of this window then please click here)
