What to do if you experience any casino technical issues

If you encounter any technical issues on our Casino or Live Casino games, we would advise that you do the following:

  • Make sure that you have the latest version of your browser/app downloaded
  • Check your internet connection and make sure it is stable and secure
  • Delete the cache and cookies on your browser (if you are playing on browser)
  • Re-install the app if you have continued problems (if you are playing on app)

Should you require any further assistance then please contact us via either of the below methods:

Live Chat: click on the 'live chat' button located in the bottom-right corner of this window*

Email: submit a request here

(*if the live chat button is not displaying in the bottom-right corner of this window then please click here)




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