Problem Gambling - Help and Support

If you would like help and support in relation to your gambling, or, someone you know, or you would just like to know more, the following organisations are available and provide free, confidential advice on matters of problem gambling.

UK Customers

There are several organisations ready to help you if you are a UK registered customer.

  • GamCare

GamCare is one of the UK’s leading authorities on the provision of counselling, advice and practical help on problem gambling.

Operated by GamCare, the National Gambling Helpline offers free and confidential support, information and advice on problem gambling either by telephone or online.

Call the National Gambling Helpline Freephone on 0808 8020 133 (8am-midnight 7 days a week), or via www.gamcare.org.uk where you have a number of other options available such as Live Chat and Group Chat.

  • BeGamble Aware

BeGambleAware provides information to help people make informed decisions about their gambling, what responsible gambling means and to show you where to go for further information, help and support.

For more information visit www.begambleaware.org.

  • Gordon Moody Association

Gordon Moody Association has a residential programme where problem gamblers receive help to recover and reintegrate into society. Gordon Moody has also launched a 12-week programme for female problem gamblers, which includes residential retreats, online and face-to-face therapy.

For more information call 01384 241 292 or visit www.gordonmoody.org.uk.

  • Gam-Anon

With Gam-Anon, relatives of problem gamblers may also attend meetings of Gam-Anon, which aim to provide assistance and help people rebuild lives.

For more information call 08700 50 88 80 or visit www.gamanon.org.uk.

  • NWCL Problem Gambling Clinic (NHS)

The National Problem Gambling Clinic is part of the national system of treatment provision for problem gambling in the UK. The system includes other providers such as GamCare and The Gordon Moody Association.

For more information call 020 7381 7722 or visit https://www.cnwl.nhs.uk/cnwl-national-problem-gambling-clinic/

  • The UK Insolvency Helpline

The UK Insolvency Helpline offers free advice on financial problems.

For more information call 0800 074 6918 or visit www.insolvencyhelpline.co.uk.

  • National Debtline

National Debt line is a free independent and confidential advice on money and debt problem.

For more information call 0808 808 4000 or visit www.nationaldebtline.co.uk.

Non-UK Customers

Individuals in need can contact the Responsible Gaming Foundation Helpline either through its freephone 1777 or through a chat facility which can be easily accessed through the Responsible Gaming Foundation’s website www.rgf.org.mt. Callers can choose to remain anonymous and any obtained information will be treated confidential.

For customers resident in Malta, Sedqa, the national agency against dependencies, offers health promotion, prevention, treatment, and rehabilitation services to persons with drug, alcohol, and/or compulsive gambling problems, and to their families. Sedqa offer care services that give support to individuals or family members of those who have a problem with gambling. Supportline 179 is the national helpline offering support and information on numerous subjects including gambling problems and is available to all local and foreign citizens residing in Malta.

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